GDPR Policy
At menpills.co.uk, we are committed to protecting your personal data and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal Data We Collect
When you use our e-commerce website, we may collect the following information:
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Full name, billing address, and delivery address
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Email address and contact number
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Order details and purchase history
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Payment-related information (processed securely by third-party providers; we do not store card details)
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Technical data such as IP address, browser type, and device information
How We Use Your Data
Your personal data is used only for legitimate business purposes, including:
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Processing and delivering orders
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Managing payments, refunds, and customer support
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Communicating order updates and important service information
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Preventing fraud and maintaining website security
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Complying with legal, tax, and regulatory obligations
Legal Basis for Processing
We process your personal data under the following lawful bases:
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Performance of a contract (order fulfilment)
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Legal obligations
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Legitimate business interests
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Consent (for optional marketing communications)
Data Sharing
We do not sell your personal data. Information may be shared only with trusted third parties such as:
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Payment processors
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Courier and delivery services
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IT and website hosting providers
All third parties are contractually required to protect your data and use it only for agreed purposes.
Data Retention & Security
We retain personal data only for as long as necessary for legal, operational, or accounting reasons. Appropriate technical and organisational measures are in place to protect your data from unauthorised access, loss, or misuse.
Your GDPR Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
You can exercise these rights by contacting us through our website.
Please refer to our Privacy Policy page to read about our other policies on Privacy, Cookies and more.
Further Information
For more details about your data protection rights, visit:
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UK Information Commissioner’s Office (ICO): https://ico.org.uk
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UK GDPR Overview: https://www.gov.uk/data-protection
We may update this policy from time to time to reflect legal or operational changes. Please review it periodically to stay informed.