Privacy Policy

1. Information We Collect

We collect several types of information in order to provide you with our products and services, including:

A. Personal Information

When you make a purchase or create an account, we may collect:

• Name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (processed securely by our payment providers)

B. Non-Personal Information

We may also collect:

• Browser type and version

• Device information

• IP address

• Pages you visit and how you interact with the Site

• Cookies and similar tracking technologies (see Section 6)

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your orders or account

• Send marketing emails (only with your consent)

• Improve our website, products, and customer experience

• Comply with legal obligations and prevent fraud

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3. Sharing Your Information

We do not sell your personal information.
However, we may share it with:

• Service providers (e.g., payment processors, shipping companies)

• Analytics providers (e.g., Google Analytics)

• Legal authorities, if required by law or to protect our rights

All third-party partners are required to protect your data in compliance with applicable privacy laws.

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4. Data Retention

We keep your personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

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5. Your Rights

Depending on your location, you may have rights under data protection laws, such as:

• The right to access and obtain a copy of your data

• The right to request correction or deletion of your data

• The right to withdraw consent for marketing communications

• The right to data portability

To exercise these rights, contact us at help@menpills.co.uk

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6. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and remember certain information. We use cookies and similar technologies to:

• Ensuring the website functions correctly, such as keeping items in your shopping cart
• Improving site performance and identifying technical issues
• Remembering your preferences, such as language or region
• Helping protect the site against fraud and unauthorized access
• Analyzing how visitors use our website so we can improve design and usability

Some cookies are essential and are required for the website to operate properly. Others are non-essential and are used only with your consent, such as analytics or performance cookies.

We may also allow carefully selected third-party service providers (for example, analytics or payment services) to place cookies on our website. These providers process data in accordance with applicable data protection laws.

You can manage or disable cookies at any time through your browser settings. Please note that restricting certain cookies may affect the functionality of the website and your ability to place orders.

By continuing to use our website, you agree to our use of cookies as described in this policy.

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7. GDPR

We process personal data in line with the UK General Data Protection Regulation (UK GDPR) to ensure your privacy, security, and transparency when using our e-commerce services.

When you place an order or interact with our website, we may collect information such as your name, delivery and billing address, email address, contact number, payment confirmation details, and order history.

We use your personal data to:

• Fulfil and deliver your orders efficiently

• Process payments and prevent fraudulent activity

• Respond to customer service enquiries

• Meet legal, regulatory, and accounting obligations

We do not sell or misuse your personal data. Information is shared only with trusted third-party service providers such as payment processors and delivery partners, under strict confidentiality and data protection agreements.

Personal data is retained only for as long as necessary. Under GDPR, you have the right to access, correct, erase, restrict, or object to the processing of your data, as well as the right to data portability. You may contact us through our website to exercise these rights.

Please refer to our GDPR for further information. 

8. Data Security

We use appropriate technical and organizational measures to protect your information, including:

• SSL encryption

• Secure payment gateways

• Antivirus Software

• Limited access to personal data by authorized personnel only

We take every possible precaution to protect our website and customer data from cybercrime. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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9. Children’s Privacy

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children. If we discover that a child’s information has been collected, we will promptly delete it.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this page periodically.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: help@menpills.co.uk
🌐 Website: www.menpills.co.uk