Delivery Information

Below you’ll find everything you need to know about our UK and international delivery options, estimated timescales, and common questions.

🇬🇧 UK Delivery

We use Royal Mail for all UK deliveries, offering reliable nationwide coverage.

Available Services:

Service	Estimated Delivery Time	Tracking	Price
UK Standard	2–3 working days	No	£4
UK Tracked	1 day	Yes	£5
UK Express	Delivered by 1pm	Yes	£10

Please note: Delivery times are estimates and may vary during busy periods such as Christmas, postal strikes, or adverse weather conditions.

Free UK Delivery:
We offer free standard delivery on all orders over £50. Orders under this value will be charged at the rate shown at checkout.

Dispatch Time:
Orders are normally dispatched the next day (Monday to Friday, excluding public holidays).

Once your order has been shipped, you’ll receive a confirmation email — and if applicable, a tracking link to monitor your parcel’s progress.

🌍 International Delivery

We’re proud to offer worldwide delivery through Royal Mail International Services.

Available Services:

Service	Estimated Delivery Time	Tracking	Price
International Tracked (Europe)	3–7 working days	Yes	£10
International Tracked & Signed (Europe)	3–7 working days	Yes	£12
International Tracked (Rest of the World)	5–10 working days	Yes	£15

Delivery times vary depending on destination and local postal networks.
Tracking availability depends on the destination country.

Customs, Duties & Taxes:

Some taxes and/ or import fees may apply for international orders, depending on the destination country. Customers are responsible for payment of these fees. Items with a value of under €150 will not be subject to European customs duty. VAT is applicable for all goods destined for Europe, regardless of value.

🚫 Missed Deliveries

If no one is available when delivery is attempted, a “Something for You” card will be left with instructions to collect your parcel or arrange a redelivery.
Uncollected parcels are typically held for 7–18 days before being returned to us. If your parcel is returned, we can resend it (additional postage may apply) or issue a refund excluding the original delivery cost.

You can also contact us for any missed deliveries.

🚚 Delivery FAQs

1. How long does delivery take?
For UK orders, delivery usually takes 1–3 working days depending on the service you choose. International orders typically arrive within 5–10 working days, though customs delays may extend this.

2. Can I track my parcel?
Yes — tracking is available for all Royal Mail Tracked, Tracked & Signed, and Special Delivery services. You’ll receive a tracking number once your order has been dispatched.

3. Do you offer next-day delivery?
Yes, select Royal Mail Express at checkout for next-day delivery within the UK. Orders must be placed before 2pm for same-day dispatch (Monday–Friday).

4. What if my order hasn’t arrived?
If your order hasn’t arrived within the expected timeframe, please contact us. Royal Mail considers a parcel delayed after 10 working days (UK) or 25 working days (international). We’ll assist you in resolving the issue or arranging a replacement where appropriate.

5. Can I change my shipping address after ordering?
If your order hasn’t been dispatched yet, we can amend your address. Please contact us as soon as possible with your order number and correct address details.

6. Do you deliver to PO Boxes or BFPO addresses?
Yes, we can deliver to most UK PO Boxes and BFPO addresses via Royal Mail. However, tracking may not be available for all services.

7. How much does international delivery cost?
Shipping costs depend on the weight, size, and destination of your parcel. The exact amount will be displayed at checkout before payment.

8. What happens if I refuse delivery or don’t collect my parcel?
If an order is returned to us as unclaimed or refused, we can resend it once redelivery costs are paid. Refunds for refused or uncollected parcels will exclude the original delivery charge.

9. Will I need to pay customs fees?
International customers may need to pay customs duties or taxes upon arrival. These fees vary by country and are the buyer’s responsibility.

10. My order arrived damaged — what should I do?
If your order arrives damaged, please contact us within 14 days of receiving it. We’ll review the issue and arrange a replacement or refund as appropriate.

🔒 Discreet Delivery

At menpills.co.uk, your privacy is our top priority. We know that ordering sex pills is a personal matter, which is why we’ve built our entire delivery process around complete discretion and confidentiality.

📦 Plain, Unbranded Packaging
Every order is shipped in a neutral, unmarked parcel. There are no logos, no product descriptions, and no references to menpills.co.uk or adult supplements. To anyone else, your package looks like a regular online delivery.

🙈 No Clues Inside or Out
The sender name and return address are kept generic, ensuring there’s nothing on the packaging that hints at what’s inside. Even if someone else receives the parcel, your privacy remains fully protected.

💳 Confidential Billing
Your bank or card statement will never display sensitive product information. Payments are processed securely, with discreet billing descriptors for total peace of mind.

🚚 Trusted & Secure Delivery
We work with reliable delivery partners who handle your order professionally and respectfully. Your parcel arrives quickly, safely, and without drawing attention.

🛡️ Shop With Confidence
Whether you live with family, share accommodation, or simply value your privacy, you can order from menpills.co.uk knowing everything is handled discreetly from checkout to delivery.

At menpills.co.uk, discreet packaging isn’t optional—it’s guaranteed. Because your confidence, comfort, and privacy always come first.