📞 Contact Us
We’re here to help! Whether you have a question about your order, need help with a product, or just want to say hello.
💬 How to Reach Us
💌 Email Us
Have a question or need assistance?
📧 Email: mail@menpills.co.uk
We’ll get back to you within 24 hours!
💬 Chat on WhatsApp
Prefer a quick chat?
📱 WhatsApp:
Message us anytime between operating hours.
🕒 Customer Support Hours
Monday – Friday: 8 AM – 8 PM (GMT)
Saturday: 9 AM – 5 PM (GMT)
Closed Sundays and public holidays
❓ Frequently Asked Questions (FAQs)
🚚 Delivery
Q: Do you deliver internationally?
Yes, we offer international delivery to most countries. Shipping costs and delivery times vary based on location and will be calculated at checkout.
Q: How long does delivery take?
For UK orders, delivery typically takes 1–3 business days. International orders may take 7–21 business days depending on customs and location.
Q: How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. You can also log in to your account to check your order status at any time.
Q: What if my package is delayed or missing?
We’re here to help! Please reach out to us at mail@menpills.co.uk with your order number, and we’ll investigate right away.
Hop over to our delivery page for more info.
🔁 Returns
Q: What is your return policy?
We want you to love your purchase. If you’re not satisfied, you may return most items within 30 days of delivery for a full refund or exchange. Items must be unused and in their original packaging.
Q: How do I start a return?
Simply email us at mail@menpills.co.uk with your order number and reason for return. We’ll provide you with a return authorization and instructions.
Q: Do I have to pay for return shipping?
No, returns are free of charge. You will receive a returns label with your order.
Visit our Returns page for more info.
💵 Refunds
Q: When will I receive my refund?
Refunds are processed after we receive your returned item. You’ll receive a confirmation once your refund has been issued.
Q: How will I be refunded?
Refunds are issued to the original payment method used at checkout. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Q: Can I get a refund without returning the item?
In some cases (e.g., damaged goods or delivery errors), we may issue a refund without requiring a return. Contact our support team for assistance.
For more info on refunds, please visit our Returns page.